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The Gundog Club Shop

01428 717529

 
 

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Delivery Terms

   

 

 

 

We aim to get your goods to your door as quickly as possible for a reasonable price.  If you would like your goods sent 'special delivery' to arrive extra fast we may be able to arrange this. You can contact us by telephone to discuss your requirements

 
 

STANDARD DELIVERY TERMS

   
 

Despatch times: We aim to despatch your goods without undue delay on receipt of payment, and have them delivered to you in good time.  Your orders are usually processed and despatched within 2 working days of us receiving your payment.  Many orders are despatched next day.

Couriers and Delivery Times:

Most of our parcels are sent by second class post via the Royal Mail  service.  Royal Mail aims to  delivery your parcels within 1-3 working days of despatch. Some of our larger items are sent by DHL carriers.  DHL aims to deliver our parcels within 48 hours of despatch.

Delivery charges:

The price of delivery is included in the purchase price printed in or just above your basket.  This makes sure that there are no nasty surprises at the checkout.  No hidden extras.   Many of our items are available in pairs or sets so that we can pass on the postal savings of a multiple order to our customers. Delivery charges apply to UK mainland only.  An additional charge may be necessary for deliveries to other destinations

Keeping in touch:

You can telephone or email us at any time to find out how your order is progressing or whether it has been despatched.  If our phone lines are busy, do leave a message and we will return your call.

What to do if you are not happy with your parcel:

We will be happy to refund your money if you return your goods promptly  in accordance with our returns policy

Delivery delays:  Despite our best efforts there may sometimes be unforeseen delivery delays. Please wait 3 working days after the estimated delivery date before contacting us about a missing delivery.  Please check that your parcel has not been left with neighbours or returned to your postal sorting office before contacting us.

Any questions? 

Telephone us for advice  01428 717529